How to configure the ScanSnap iX500 for wireless scanning with a different router

Wireless scanning is one of the most popular features of the ScanSnap iX500. You will enjoy freedom from cables and the convenience of wireless scanning once you have gone through installation and set up your ScanSnap iX500; however, you may find that you are not always connected to the same router. If you’ve purchased a new router for your network or you’ve moved the scanner from your home to office network you may be searching for an explanation of how to configure your scanner. We’re here to help! Here’s a quick guide on how to change routers on both PC and Mac.

Before you start, make sure that the scanner is connected to the computer via USB and that the ScanSnap iX500 document feeder is open and on. Also, check whether your computer is connected to the router that you want to configure the scanner to.

On a PC:

Click on the ‘Start’ menu, go to ‘All Programs’ and scroll down until you see ‘ScanSnap Manager’. Go to the ‘ScanSnap Manager Folder’; then select the ‘ScanSnap Wireless Setup Tool’.

On a Mac:

Open ‘Launchpad’ from your dock, find the ‘ScanSnap Wireless Setup Tool’ and open it.

When the ‘ScanSnap Wireless Setup Tool’ window opens, click on the top option labelled ‘Wireless Network Setup Wizard’. Follow the instructions provided by the wizard. When you hit ‘next’ if you have already configured the scanner to another router you will see a pop up window like in the picture below. When you see this window, select ‘Yes’ to reconfigure the scanner to another router.

PC:

Mac:

Select the new router that you would like to connect the scanner to. Once you choose the new router continue to follow the instructions provided by the Setup Wizard. Once you’ve completed all the steps provided by the wizard you have successfully reconfigured your ScanSnap to a new router.

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